We're here to helpSupport for
Support for
your family.
Find a quick path to an answer or send the team a note. We'll keep support focused on the details that matter.
Let's talk.
For account, app, or privacy questions, contact the team using the configured address.
support@sohumfam.appBrowse frequently asked questionsAccount & data deletionCommon topics
Account help
Questions about access, profile details, or account settings.
Login help
Need help getting back into your family space?
Family management
Help with members, roles, invitations, or shared information.
Subscription & payment
Questions about paid features or payments, where applicable.
Report a problem
Tell us what happened, what you expected, and which device you use.
Feature request
Share an idea that would make family life a little easier.